Contact Us

Contact Us


Management & Accounts

Our Branches:


Orange Square – Essex

A: 145 Cranbrook Road, Ilford, Essex, IG1 4PU
T: 020 8911 8666

E: ilfordsales@orangesquareuk.com
E: ilfordlettings@orangesquareuk.com

 

Complaints Procedure

 

We are committed to providing the best possible service to our clients. In the unlikely event, that you have reason to complain about any aspect of our service or staff please initially email or write to us:

Bradley Burnikell

Managing Director 

Orange Square, 145 Cranbrook Road, Ilford, IG1 4PU

Tel: 020 8514 6661

Email: management@orangesquareuk.com

Vikram Dhillion

Managing Director 

Orange Square, 18 High Street North, East Ham, London, E6 2HJ

Tel: 020 8472 9983

Email: easthamlettings@orangesquareuk.com

If we are unable to resolve your issue, you can contact the TPO for impartial adjudication once our internal complaints procedure has been completed.

We are members of The Property Ombudsman Service (TPO) abide by their code of practice.

Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Email: admin@tpos.co.uk
Tel: 0172 233 3306
www.tpos.co.uk


Orange Square – East London

A: 18 High Street North, East Ham, London, E6 2HJ
T: 020 8472 9983

E: easthamsales@orangesquareuk.com
E: easthamlettings@orangesquareuk.com


 

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We are members of The Property Ombudsman and abide by The Property Ombudsman Code of Practice. You agree that we may disclose information relating to the sale of your property to the Property Ombudsman, if you or the applicant have registered a complaint and Property Ombudsman asks for it You also agree that we may disclose your contact details to Property Ombudsman if they ask for them, to assist in their monitoring of our compliance with the Code of Practice.
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