About Us

About Us


header-sloganAt Orange Square, we believe in doing things the right way. For us, that means focusing on the things we care about – the needs of our vendors, landlords, prospective purchasers and tenants – as well as doing what we know well: providing exceptional customer service.

We specialise in finding the right properties for people who want to rent for one year or longer, and on identifying the right tenants for the hundreds of landlords who trust us to let and look after their properties. Whether you’re a landlord hoping to let or a vendor looking to sell, we know we can do the right thing for you, your family and your property.

We believe we are one of the Borough’s largest agencies specialising in residential sales, lettings and property management. This is the business we focus on, and the business we are known for being good at.

Our offices are in Ilford, Essex and East Ham, London and surrounding areas.

Each office is open six days a week and staffed by experienced, fully trained, professional specialists, some of whom have been with us for 10 years or more. Unlike some agents with offices in the area, our team can offer a combination of friendly, knowledgeable and personal service that we believe is second to none locally.

We pride ourselves on getting to know each property, which enables us to match your home with the buyers or tenant best suited to your situation. Our ultimate priority is to achieve the best price for you, with a swift, smooth and hassle free completion.

Sales

If you are considering selling your home, let our experience and local knowledge work for you.

We will agree a marketing plan to suit your needs, designed to achieve the best possible price for your home within the available timescales and according to the market conditions in your area. Details of your home will be published online, reaching local, regional and national buyers.

We are dedicated to providing the highest quality service at competitive commission rates, delivered on a no sale, no fee basis. Contact us via phone or email. We will contact you as soon as possible to discuss your options.

Our standard fees for selling (Leasehold/Freehold properties)

SOLE AGENCY: 1.5% + VAT  MULTI AGENCY: 2% + VAT

Lettings

When you decide to let your property, employing a good agent to handle the letting for you can make the difference. You can trust Orange Square to protect your interests by dealing responsibly with the procedures involved in finding the right tenant and the subsequent management of your property.

The secret of successful letting depends in no small way to the quality of the tenant. We fully reference every tenant and gain acceptance as their suitability before recommending them to you as a tenant. Our diligence in this respect has earned our reputation as a quality letting agency.

The starting point is to find out what rent is achievable for your property. We will be pleased to visit your property, advise on all matters relating to letting and provide an opinion as to the current market rent that is achievable.

Our fees will vary subject to your individual property, rental value, portfolio circumstances, additional services you may require and our promotions at the time. We run various promotions at our offices, please contact us to discuss how we can meet your needs.

A final list of charges for your property will be provided on instruction of Orange Square as your agent and signed agreement to our full terms & conditions. The percentages (%) listed below, apply to the total rent or premium payable to you under the Tenancy Agreement and become payable when you enter into a Tenancy Agreement with a Tenant introduced by us

                                                  Commission for a Let Only Service ranges from 5% to 7% excl VAT (6% to 8.4% incl VAT)

Property Management

Our complete property management service provides hands-on cover for your property. We have a dedicated Property Manager who is responsible for ensuring your rent is collected on time. We also ensure the most competitive maintenance quotes are received and the job is delivered on time and to specification.

Our service is ideally suited to the home owner who is moving abroad or out of the area, landlords whose time may be restricted or who simply wish to receive a monthly income without the inconvenience of managing their property. Communication between the landlord and the tenant will always be via your agent, giving you more time for your own life.

Should you select our management service an additional 5%+VAT (6% inc VAT) will be payable in addition to the lettings
commission should we also find you a tenant.

A RENEWAL FEE will be payable if a tenant introduced by us continues to reside in your property longer than the initial tenancy agreement On average this is charged at 7%+VAT (8.4% inc VAT).

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